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This website is not affiliated with the Department of Homeland Security (“DHS”) or the Transportation Security Administration.
If you are an existing client or you have a question about making an application for with us, please use the contact form below.
If you did not use our service to submit your application we cannot help with any login problems you may experience
If you are contacting us about a refund, please write REFUND in the subject field. Your request will be dealt with within 48 hours.
We do not operate a call center facility. If you require a refund or have a specific question about an application submitted or about how to fill out an application form please send an email to [email protected]
Our SENTRI pass service ensures that your application is thoroughly checked and submitted to Customs & Border Protection error-free.
We advise you on how to proceed from the application stage to securing your Trusted Traveler membership approval.
We are a private company. Moreover, we are not affiliated with the government. We charge a fee for our application form service.
You can apply for SENTRI directly with the government at a lower cost on the official website.
We consider ALL cases for refunds.
All you have to do is let us know that you require a refund.
It is much faster to get a refund if you email us directly. We will refund you in full within 24 hours of receiving your request.
Please note that once your application has been submitted to the government for your background and security checks, this fee ($25) is non-refundable.
If you believe that you are due a refund email: [email protected]
with the subject line: Name of Applicant: Refund
Disclaimer: www.sentripassapplication.com is a private company and is not associated with or the U.S. or Canadian governments. We are not linked to any government entity. We provide application form filing assistance. Our service consists of a simplified application form along with checking, and processing and submission to the govt. We charge a fee that is additional to the government fee. We ensure that your application form is submitted to the TTP error-free. We can also help to schedule your interview. We’re happy to advise you of any documents you need to take to your interview. We do not provide legal advice. You can choose to use the government service directly by clicking here. When you use our service you accept our terms of use, privacy statement, and refund policy..
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